What Your Account Records Cover
Our Privacy Policy covers the details needed to create, protect and operate your account. We may collect your name, phone number, verification status, login events, device details, support messages and transaction references. When you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we
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retain the payment status and reference needed to match your account activity, without asking for a wallet password. We use these records to confirm account ownership, identify unusual access, answer payment questions and keep required operational logs. Cookies can remember your session and selected settings on
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mobile or desktop. We do not use this policy to change the terms of your payment provider. Access and eligibility depends on local law, and any request to correct or remove data is handled through our support path after we confirm that you control the account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.